About two years ago, I had a tooth get broken while playing
soccer with a group of friends in Morgantown (in honor of the World Cup). A few weeks after the break, I made a visit
to Morgantown Endodontics for a root canal. Contrary to so much of what I have
heard from others about the procedure, I had an incredibly positive experience.
After the experience, I was recommended to Cheat Lake Family Dentistry with Dr.Jill Bowers Glover and Dr. Allison M. Wilson for a crown.
I was thoroughly impressed with my experience at Cheat Lake
Family Dentistry, and I have actually been in the chair together with three of
their hygienists and both dentists over the last two years. I love the fact that I have been able to do
this because it means I can give a more informed review of the facility and the
level of care across the facility.
To be brief, these folks are amazing. The field of dentistry
is unfortunately plagued with horror stories, and even more unfortunately, many
people believe these stories are the norm instead of the exception. The folks
at CLFD are professional, courteous, and truly seek for their patients to have
a quality and care-filled experience.
Having been in a variety of medical offices during my life,
one thing I’ve come to expect is a wait of 10-20 minutes after arriving in an
office. At CLFD, I’ve never had to wait. If my appointment is for 10AM, they
are ready to seat me in the chair at 10AM. I’m thoroughly impressed with their
punctuality.
Each of the staff also remember details about me. They
remember my vocation, hobbies, interests, and even my wife’s name. The only
disappointing side about this is that folks are so friendly (and I have a bias
toward chatting), that I just want to talk the entire time, and that is not so
easy while people are doing work in your mouth. Beyond this, they invite
questions, and give extremely thorough descriptions of both my assessment, and
also every intervention or procedure they are performing. I not only feel
educated about my own teeth, but I have a better understanding of dentistry and
advances in dental care as well.
And, just in case a patient might want to hang out and
disengage from the work happening in their mouth, they have televisions that
are easily visible from the chair, and they give patients the ability to pick
whatever they would like to watch. (Since Jamie and I do not have a big cable
package, I often use this opportunity to get my fill of ESPN). :)
Unfortunately because of poor dental hygiene and a lack of
regular checkups I have had to receive a number of fillings. The staff do an
incredible job of pain management, and I’ve never had a bad or painful
experience while getting work done at their facility. In fact, I had
anticipated having a sore mouth for a couple of days after each time they
needed to work on fillings. I’ve never experienced soreness afterward, and that
tells me that they perform their work in least intrusive manner possible.
From the receptionist to the dentists, it is extremely clear
to me that everybody at CLFD loves their job, and loves caring for their
patients well. Before every appointment, I receive a reminder/confirmation call
to make sure I haven’t forgotten and that nothing in my schedule has changed.
If you live in the greater Morgantown, WV area, and you are
looking for a dentist, I highly recommend you give the staff at Cheat Lake
Family Dentistry a try. I believe you
will find them caring, professional, and highly competent in the care that they
give.
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